CHRONOPOST Tracking | Track Chronopost Parcel & Shipment Delivery - Ship24 (2023)

What is Chronopost?

Chronopost is a French company and member of the Le Groupe La Poste, which also owns the DPD group. Chronopost provides express shipping services for Le Groupe La Poste for both domestic and international destinations.

Chronopost's domestic services mostly deliver the next day, with some Chronopost deliveries taking 48 hours depending on the exact delivery locations. The service is for documents or parcels weighing 30 kg or below (66 lbs). This is fairly fast in relation to other delivery companies operating within France, such as GEODIS, DHL, and TNT.

Where is Chronopost located?

Although Chronopost is based in France, it also has international offices in Morocco, the Ivory Coast, and other international areas. However, its service centers are predominantly based in France and around Europe. A number of important points to note if you are using Chronopost regarding delivery and tracking are as follows.

If you are using Chronopost to deliver a parcel internationally, such as to the United States, Chronopost may not process your package upon arrival. It may also not be in charge of delivering it in the destination country. For instance, Chronopost express packages are usually delivered by FedEx under their international priority service rather than by Chronopost themselves. This means that you may not be able to continue tracking a Chronopost package via the Chronopost website.

Rather than switching from website to website as your package goes from handler to handler, thousands have begun tracking their Chronopost parcels with Ship24, a universal shipment tracking site that simultaneously tracks hundreds of different couriers, including UPS, FedEx, and Chronopost.

The idea behind Ship24 is to make tracking accessible all from one place, so individuals and businesses don't have to worry about how to continue tracking their parcel should it change hand. Every event update relevant to your parcel will be found and delivered to you on Ship24, meaning no more stress about having to access tracking. Ship24 is universal, meaning it covers shipment tracking to anywhere in the world.

Does Chronopost deliver packages that weigh more than 30kg?

The Chrono Mission product line, which covers domestic and overseas shipping, can cater for shipments of items weighing up to 1.4 tonnes, or 3,080 lb. These larger, specialist shipments can also have total dimensions measuring up to 14 m squared, or 490 ft squared.

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How big is Chronopost?

Today Chronopost is the french leader in express delivery with a network of 9,700 local pick-up points in France and 36,000 in Europe. It is especially recognized in France and to a slightly lesser extent, Europe and its express services are a popular part of the offerings of the Le Groupe La Poste, of which it is a part.

Indeed, Chronopost is part of the same group of businesses as DPD, which is responsible for delivering more than 5 million parcels every day in some 230 countries, with the two often working together to execute deliveries within Europe, further extending the size and scale on which Chronopost operates. DPD group boasts more than 1,000 processing centers and parcel forwarding warehouses in Europe alone, which are serviced by nearly 60,000 delivery vehicles. The company also continues to grow over 40,000 pickup points in the EU, making it the second-biggest package delivery network in the region.

Currently, the DPD group employs some 75 thousand people alone. Chronopost, which is part of the DPD group, is France's number one express parcel delivery service for packages up to 30kg. Deliveries are organized and operated between some 100 branches and hubs located around France, not including the nearly 20,000 local forwarding stations dotted around the country. Finally, Chronopost also has 42,000 pickup points on the European content.

Chronopost prides itself on making sure they meet the highest levels of service quality, consider not only the current challenges but also ones in the future, and pledge to not stop innovating Chronopost parcel and package delivery services in order to deliver the best possible logistics solutions for individuals and businesses.

What are the core Chronopost services?

Chronopost core services include:

  • Express delivery
  • Secure delivery
  • Shipping in France and abroad
  • Simplified returns and exchanges
  • Easy processing, drop-off, collection
  • Insurance service

What delivery timeframes does Chronopost offer?

Chronopost delivers a number of express delivery timeframes to suit individuals and businesses.

The fastest Chronopost delivery service is a same-day delivery option which is available for domestic deliveries only. Same-day express delivery is also among the most expensive services Chronopost offers.

They also offer fast and affordable delivery to locations within Europe, as well as express delivery to some 230 countries and territories across the world. Chronopost also offers customized express delivery of what it calls "exceptional shipments", you can check it out on their website to see if you need exceptional shipment services.

All of the above services can be tracked using the universal shipment tracking website Ship24.

What is the maximum weight and dimension allowed for a Chronopost parcel?

The maximum dimensions allowed for your Chronopost parcel must not exceed 150 cm. The package can also not exceed W+2H+2L = 300cm, unfolded. Chronopost delivers parcels weighing up to 30 kg. The minimum dimensions allowed for your Chronopost shipment are 22.9 cm x 16.2 cm (or a C5 envelope format).

What are the maximum dimensions and weight for Chrono Relais service?

The maximum dimensions allowed are different from the standard Chronopost delivery service. When it comes to the Chrono Relais service, the maximum width must not exceed 250cm. Equally, the total W+2H+2L and the length must not exceed 100cm.

Chrono Relais services cannot handle packages weighing more than 20 kg, unlike the Chronopost Express where parcels must not exceed 30 kg.

How fast is Chronopost shipping?

Chronopost has a companywide average delivery time of 2 to 5 days, which includes international and domestic mail.

International service delivery times, however, vary much more due to several determining factors such as final destination - due to the increased distance between it and the origin - but also potentially because of a lack of delivery capacity at a destination. This could occur when Chronopost may be able to collect, process, and send a parcel very quickly to a certain destination, but it has to rely on a local courier to finish the last part of the journey. Whereas in most major destinations across Europe, Chronopost will continue to handle the parcel until delivery, in some locations, there may not be Chronopost operational capacity to do so. When handing over to another courier, this means the following could occur:

Another courier is put in charge of handling your parcel, who may not be able to offer as fast a turnaround on delivery as Chronopost or other leading courier companies

Tracking becomes more difficult, with using tracking a Chronopost parcel needing to wait longer for updates or switch track to the new courier if they know who they are.

Although the first point may cause delays to your parcel, you can at least be reassured that you can continue tracking your parcel worldwide with Ship24. The Ship24 tracking tool has an in-built auto-detect system that finds your parcel no matter who is handling it, just with the original Chronopost tracking number.

Indeed, it works with thousands of other couriers, online shops, and freight forwarding companies too, meaning that you can continue to track international parcels that are handed over two times or more, all from the same platform. Start tracking any Chronopost parcel with Ship24 and enjoy the difference!

Can Chronopost deliver parcels to a pickup point?

Depending on the size and weight of your parcel and the service Chronopost service chosen, you can choose another delivery option to suit your individual, recipient, or business needs accordingly. These options are listed and explained below:

  • At a post office: Your Chronopost parcel will be delivered to the nearest post office available to you.
  • At a local pick-up point: Your Chronopost package will be delivered to a convenient pickup point near your location.
  • At a Chronopost depot: Your order will be kept secure at a Chronopost depot.

Chronopost uses an alternative vehicles fleet which includes electric vehicles, as well as some vehicles which are powered by natural gas. Some deliveries are also made by cargo bike, as part of Chronopost's commitment to continued delivery sector innovation and to reduce their negative environmental impact.

Chronopost also invested in delivery optimization, eco-driving training, and densification of their depot network with saw a 35 percent drop in the company's total CO2 emissions per parcel. Ship24 also supports environmentally aware shipping, which is a focus of the Ship from China option available on the Ship24 website. This offers eco-shipping options that ensure the fastest and most efficient routes are used to ensure minimal environmental impact. Check out our Ship from China options today and enjoy super-fast shipping to over 40 countries.

Is Chronopost carbon neutral?

All Chronopost deliveries offer carbon-neutral postage at no additional cost.

Chronopost has been actively set on reducing CO2 emissions as part of its operations in four areas, namely vehicles (used in its fleet), fuel, driver training, and delivery optimization.

Chronopost also supports two projects to help offset its carbon footprint. One of which helps the development of wind-generated electricity in India and aids the production of energy through methanation in Brazil.

Since 2019, 100% of Chronopost's deliveries in Paris are made with alternative vehicles, over 80 of which are electric vehicles as well as some NGV vehicles and cargo bikes. They aim to deliver to more than 60 of the largest cities in France via electricity as soon as 2022.

How can I track my Chronopost universally?

To track using Chronopost, you will need to log in to the website in order to access your account. Once you have logged in you will need to find your account details and then look at recently shipped orders in order to choose the order you wish to track.

A simpler way to track a parcel, however, is using the Ship24 tracking platform. You don't need to log in or enter any personal information, you don't even need to make an account! Simply enter your Chronopost tracking number and you'll get the location and status of your parcel delivered on-screen instantly.

Ship24 is not only free-to-use when tracking Chronopost packages but it has the capability to give you market-leading global shipment tracking capability. Our multi-courier auto-detection is built-in, so you just need to enter the tracking number and let our platform do the rest. That's why over 300 million people and counting have begun tracking their parcel worldwide with Ship24.

Enjoy a simple but powerful, universal tracking system that scans thousands of freight forwarding companies, couriers and logistics businesses with a single click, and end your tracking worries today. Ship24 guarantees as close to real-time location and status events (or notifications) will be delivered to you as soon as they happen. So, whether to track one Chronopost parcel or 10 different parcels at the same time being handled by 10 different couriers, try the ultimate tracking tool from Ship24.

Does Ship24 offer Chronopost tracking API?

Businesses, professionals, or developers can integrate a Chronopost tracking API into their tracking system with Ship24. Ship24 offers two solutions for tracking API, “per-call” and “per-shipment”(comes with Webhook). We recommend getting Tracking API & Webhook (“per-shipment”) plan as it offers more extensive features and it can relay information faster at an affordable cost.

When you create an account on Ship24, you can head over to our tracking API page and click on “Get Started”. There, you can choose one of the plans mentioned above and any plan you choose will give you 10 free plans to test out on your system.

There are many benefits to why you should use Ship24’s products. Benefits including true end-to-end tracking, auto-courier detection, and blazing fast integration are just among the benefits you can get. We guarantee you that your users will receive close to real-time events regarding their parcels. If you have any questions on our tracking API, don’t hesitate to email us at

Who delivers Chronopost in the US?

For most Chronopost packages that need to be delivered in the United States, especially for the Chronopost Express packages, Chronopost will use its partner FedEx. These packages will be sent as an "international priority" with the FedEx delivery. To continue tracking a Chronopost parcel that has been handed over to another courier, use a universal tracking platform, such as Ship24.

How can I contact Chronopost?

Chronopost advises customers to contact them via social media, through either their Twitter or Facebook accounts. The Twitter account can be found at @Chronopost. Please note, that if you post a message in this public forum, it will be available to the public and the Chronopost customer service teams will answer in public.

If you send a private message (which is often better especially if you are discussing a tracking number of other confidential information), the teams will answer your message in private. To contact in private, you just need to follow @Chronopost before sending your query.

On Facebook, you can also ask your questions and the customer service team will answer you via a form. To find them on Facebook, search Chronopost in the search bar at the top left of the screen.

You can contact the Chronopost customer service teams from Monday to Friday from 8.00 am to 7.00 pm and on Saturday from 8.00 am to 12.00 pm (not including public holidays). You can contact the teams using the following phone number:

  • +33 (0)969 391 391 (the calls are charged at standard rate)


Who delivers Chronopost in the US? ›

For some of the delivery of packages in the United States, Chronopost express packages are delivered by FedEx as International Priority.

What is Chronopost tracking? ›

Chronopost package tracker. Chronopost is a French courier company that delivers parcels worldwide. The company is a member of La Poste, a postal service in France that is also the owner of DPDgroup. Chronopost specializes in providing express shipping and service delivery worldwide.

How long does it take for Chronopost to ship? ›

The delivery times will vary depending on the destination you're shipping to, but most major destinations can be reached in 2 to 5 working days.

How do I check the status of a parcel? ›

SMS based Status: You can also track through the SMS service. Article type ' POST track <. 13 digit article number >. ' to track the status and send SMS on 166 or 51969. Alternatively, you can browse the government website and find the consignment status,

What does Chronopost mean? ›

Type of shipment

Chronopost is the french number 1 in express delivery of parcel up to 30 kg to companies and to private individuals. Find out why choose Chronopost delivery. Send a package online. With the online shipping module, edit your transport label in a few clicks for quick and easy shipping !

Can you ship cash on delivery? ›

Any article sent COD can also be sent by Priority Mail Express® when a delivery signature is requested. The maximum amount collectible from the recipient on an individual article is $1,000, and indemnity for an article is limited to $1,000. Priority Mail Express® postage and the proper COD fees must be paid.

What does a tracking number tell you? ›

Tracking numbers are numbers assigned to packages when they are shipped. Tracking numbers are useful for knowing the location of time sensitive deliveries. It is a unique ID number or code assigned to a package or parcel.

Why can't I track my parcel? ›

Your package could be already on its way without having been scanned first. It could be stuck at a mail or sorting facility, or the barcode could be damaged and not able to be scanned. It is possible that the country of origin or destination doesn't have tracking capability.

How can I track my parcel with tracking number? ›

There are a variety of ways that you can track your India Post parcel. One of the ways is through the India Post SMS service. All you have to do for this is to type and send the India Post tracking number, usually has 13-digits, via SMS on 166 or 51969.

How long does it take for an item to be delivered after shipped? ›

For express or priority shipping, delivery time typically ranges from one to three days. For standard shipping, delivery time can range between two and eight days. And you'll have to pay more for express shipping. Another factor that can determine the shipping process length is how your package is transported.

How long will my parcel take to arrive? ›

​Up to 200 Kms. 201 to 1000 Kms. ​​​​ Above 2000 Kms.
​ D​o​mestic​​​​​​
​Success Indicators​​Averag​​e Time Taken​
Local *1-2 Days
Metro-Metro1-3 Days
State Capital to State Capital1-4 Days
Same State1-4 Days
2 more rows

How long does shipping take to be delivered? ›

Domestic Mail & Shipping Services
ServiceShipping TimeMail or Package
USPS Retail Ground®2–5 DaysPackages
Media Mail®2–8 DaysPackages
First-Class Mail®1–5 DaysMail
First-Class Package Service®2–5 DaysSmall Packages (up to 13 oz)
2 more rows

What do I do if my parcel hasn't arrived? ›

Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.

Can I see when my package will arrive? ›

The US Postal Service offers a free service named “Informed Delivery.” It's an online dashboard that automatically informs you about mail and packages being sent to your address, and it also provides email notifications.

Can I track my parcel on Google Maps? ›

The Shipment Tracking capability lets you provide an improved consumer experience and increased delivery success rate for your Google Maps Platform Last Mile Fleet Solution. You can display a delivery driver's real-time position, ETA, route, and stops remaining.

How does Chronopost work? ›

Chronopost offers you all-in-oneresistant packaging for the safe trouble-free express delivery of your items. We offer resistant pre-paid packaging: It's easy: just place your items in the package with the right format for your shipment. You can choose from 7 packaging formats tailored to your needs.

Why do I have to pay cash on delivery? ›

For customers with less favorable or less established credit histories, suppliers can require they make a full payment at the time their order is delivered instead of on credit. This helps the supplier avoid potential risk from extending credit to these customers and receive payment faster.

Does Chronopost pick up? ›

Chronopost offers you an express delivery solution for your Click & Collect orders in your points of sale, with your own notification system or the integrated Pickup notification.

What is the risk of cash on delivery? ›

The cons of COD for businesses are that there is a greater risk that goods will be refused on delivery, and there are costs involved in returning items. For buyers, it may be more difficult to return items if they have already paid for them at delivery.

What is the limit for cash on delivery? ›

In order to meet the requirement of bulk customers for collection of amount for costlier goods, Cash on Delivery facility is available which provides collection of amount up to Rs. 50,000/- at the time of delivery of consignments.

Do I have to pay to receive a parcel from abroad? ›

Depending on the origin and value of the goods, you may be required to pay tax and other import duties. In practice, any fees due are collected by PostNL on behalf of customs authorities. These costs may be paid at the time of picking up your shipment at a retail point.

Can tracking numbers be wrong? ›

This is a known issue with the USPS. There are a couple of reasons that a USPS tracking number might reflect a Delivered status, even though you just generated a label or shipped the package. The USPS may have assigned a recycled tracking number to your shipment or the USPS scanned the shipment incorrectly.

What does a valid tracking number look like? ›

The most common tracking number format is 20 digits or a combination of 13 alphabetic and numeric characters, usually starting with 2 alphabets, following by 9 digits, and ending with "US". Some other less common formats may also exist, such as 10 digits.

Can tracking numbers be hacked? ›

Without access to the logistics database, the only thing the hacker can really do with a tracking number is watch the progress of the package. If he/she knows your name, he/she can call and act like you and possibly change the destination address by providing the tracking number.

Can a package be delivered without tracking being updated? ›

The label contains routing information, so it is likely on its way to its destination and will arrive on time. Understaffed facilities and a high volume of shipments can also affect updates, and it's not uncommon for the USPS to skip scanning packages when time is short.

How long does it take for tracking number to show up? ›

Customers are usually advised to allow up to 24 hours for their shipment's UPS tracking number to be logged by the carrier.

How do I know if my package is shipped? ›

How to track a USPS order on the USPS website
  1. Go to the USPS website.
  2. Click the "Track & Manage" tab.
  3. Enter your tracking number in the box under "Track Your Package," then click the search icon or press Enter.
  4. Check the status of your package. ...
  5. Go to the USPS website.
Sep 17, 2020

Can I track a package by address? ›

Yes, you can now track your package by address but not directly on the search field. USPS package is designed to be tracked using the tracking numbers indicated on the shipping label. You need to register an Informed Delivery account and use your address to determine the status of all your parcels.

Is parcel number same as tracking number? ›

Your parcel tracking number is a unique code that allows us to track your parcel. It's usually between 8 and 20 digits long. You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery.

Can I track a parcel without a tracking number An Post? ›

You cannot track an item without a tracking number. If you have a tracking number, please refer to our online track your item service. This is how your service works: Simply enter the Track ID number of the item from your receipt or your customer reference number from the postage label.

How long does a package take to ship from China to us? ›

How long does it take to ship from China to the USA? Rules of thumbs for lead times (in regular conditions) are 1-2 weeks for regular post, 3 days for air express freight, 8-10 days for air freight, and 30-40 days for ocean freight.

Does out for delivery mean I get it today? ›

Does out for delivery mean I get the package today? Usually, yes, out for delivery means the last mile carrier or delivery provider will arrive with the package that day.

Does in transit mean it will be delivered today? ›

“In transit” meaning that your package is on its way to the recipient's address. However, this doesn't necessarily mean that your package is in a moving delivery truck or ship— it can be in any of the courier company's depots waiting for the next scan.

Why does it take so long to deliver a package? ›

Truck breakdowns, accidents, traffic challenges, natural disasters, changes in carrier routes, severe weather, and staffing fluctuations in Post Office facilities are just a few unusual reasons why your package may be delayed.

Can a package ship and arrive the same day? ›

Ship today, to anywhere in the country

Simple. With FedEx SameDay® U.S. services, your time-sensitive shipments are delivered within hours, depending on flight availability.

Who is responsible if package is not delivered? ›

So where do you turn? As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

Who delivers international packages in the US? ›

USPS provides reliable and affordable international delivery to about 180 countries through Priority Mail International. Most Priority Mail International shipments include tracking and insurance: up to $100 for nonnegotiable documents and up to $200 for merchandise.

How does Chronopost courier work? ›

Chronopost offers deliveries to the UK on their own website, but they do not deliver parcels themselves. Since Chronopost is a part of the DPD Group, your Chronopost UK delivery will be carried out by DPD.

What delivery service does Bank of America use? ›

“Giving our clients Grubhub+ free for a year is just one of the ways we're helping them navigate their finances and make every dollar go farther,” said Chris Curtin, social media and rewards executive at Bank of America.

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