Remote Monitoring & Management (RMM) Software (2022)

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Remote Monitoring & Management (RMM) Software (1)

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NinjaOne is a leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 7,000 customers around the world, and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years.

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Remote Monitoring & Management (RMM) Software (2)

Atera is the ultimate all-in-one Remote IT Monitoring & Management (RMM) solution for MSPs & IT service providers. Atera includes everything you need and nothing you don’t: full RMM, built-in PSA, free remote access, patch management, IT automation, alerts, helpdesk, ticketing, chat reports, billing and so much more! You can save $1,000’s by switching to Atera today. With affordable fixed-cost pricing and unlimited devices, you can grow your IT service business with no extra costs. Try A.

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Remote Monitoring & Management (RMM) Software (3)

Auvik’s cloud-based network management software keeps IT networks around the world running optimally. By automating and simplifying network management, Auvik helps rocket an IT team’s efficiency and capacity while protecting the business from network risk. Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop-you’ll always know exactly what’s where, even as your users & devices move. Automated config backup & restore on network devices: Mitigate network risk with no manual effort. Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities. Automated network monitoring: See and solve issues before they become big problems. Secure remote access to network devices: Manage the network from anywhere you are. Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster. Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more. Fast and easy to install: Deploy Auvik’s lightweight collector in minutes. No new hardware, no onerous configuration. Vendor-neutral: Support for 15,000 devices from 700+ vendors-& growing. Free support: We’re always here for you. Call or email us as often as you need to. .

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Remote Monitoring & Management (RMM) Software (4)

Start, run, and grow your MSP business with an all-in-one RMM, PSA and Remote Access platform. Save time managing your client’s needs and reduce operational overhead so you can focus on closing new deals and providing top-tier solutions with remarkable results. With Syncro, you not only gain an MSP solution, but a partner in the growth and success of your business. Our easy-to-use, fully-featured, solution allows you to save time and work more efficiently so that you can generate more revenue. Syncro is customizable to your business needs and processes so you can run a more efficient and profitable business day in and day out. Syncro continually adds new features based on feedback from our community, ensuring that you always have the features you need all in one platform. Features: Unlimited PC and Mac Endpoints – with built-in, free, Remote Access Quoting, Invoicing, Billing, and Credit Card Payment Processing Helpdesk, and full Ticketing solution – all integrated in one dashboard Scripting Engine – Automate recurring tasks with ease Policy Inheritance – Makes customizing your per-customer and per-asset configurations a breeze Contract & Customer Management Email Marketing More: https://syncromsp.com/features/ Integrations: – IT Glue – QuickBooks – Xero – Webroot – Bitdefender – MalwareBytes – Splashtop – TeamViewer – ScreenConnect – Warranty Master – Pax8 More: https://syncromsp.com/integrations/ Pricing: – Starting at $129 per user/month – Unlimited devices with no contracts – Add-Ons/Integrations provided by 3rd parties may incur additional charges More: https://syncromsp.com/pricing/ Start a full-featured 30-day free trial, or reach out to us at [emailprotected] for a demo now! .

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Remote Monitoring & Management (RMM) Software (5)

Addigy is the most powerful Apple Device Management platform, enabling MSPs and IT teams to effortlessly manage macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant offering makes managing multiple environments a breeze – whether you’re managing 100 devices or 10,000. Addigy simplifies Apple device management, allowing you to automate onboarding and deployment while ensuring your fleet is secure. Addigy lets you manage devices in real-time, launch remote control access, initiate a live terminal session, remotely monitor devices and automatically respond to alerts, automate software and OS deployments, and so much more. Addigy integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, CloudRadial, and Splashtop. .

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Remote Monitoring & Management (RMM) Software (6)

Desktop Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems. Manage your mobile devices to deploy profiles and policies, configure devices for Wifi, VPN, Email accounts, etc., apply restrictions on using camera, browser, etc., and to secure your devices like enabling passcode, remote lock/wipe, etc. Manage all your iOS, Android, Windows smartphones and tablets. .

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Remote Monitoring & Management (RMM) Software (7)

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. .

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Remote Monitoring & Management (RMM) Software (8)

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages. Over 100,000 organizations and 750,000 technicians, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance. It is fully integrated and easy to set up – without extensive customization or integrations. It has rich automation that helps eliminate pesky manual processes for quicker ticket resolution and higher end user satisfaction. Furthermore, the Standard Edition is FREE forever for both the on-premise and on-demand models upto 5 technicians! Don’t take our word for it. Try the 30-day free trial and watch ServiceDesk Plus simplify your IT operations. https://www.manageengine.com/products/service-desk/download.html Features ServiceDesk Plus comes with a great balance of features to suit your business needs. The features available are listed below. Incident management: Gain control of your help desk With incident management you can pin incidents to the right technicians to ensure accountability and automate ticket workflows with automatic ticket dispatch, business rules, escalation, service level agreement, notification rules or alerts, preventive maintenance for timely ticket resolution. In other words, you can manage the entire lifecycle of an incident! Problem management: Go beyond firefighting Problem management helps you analyze the root cause and reduce recurring incidents in your IT, raise a new problem from within an incident, link related incidents to a problem and close them all at once! Further, you can provide temporary workarounds till you find a permanent fix to the problem. Change management: Manage changes with precision Manage your changes with precision. Streamline planning with roll out and back out plans, take informed decisions in the assessment, prioritization, and scheduling of changes with inputs from the Change Advisory Board (CAB), automated workflows to ensure that there are no more unauthorized or failed changes. Asset management: Track and manage assets with ease Discover, track, and manage your IT hardware and software assets in one place. Optimize asset utilization, avoid vulnerabilities, and ensure license compliance. IT project management: Deliver IT projects on time You can now manage multiple IT projects and requirements, plan releases, track progress, collaborate with team, and measure results, or in other words, manage all your IT projects efficiently. Break a full-blown project into milestones and tasks, set roles and provide access permissions, track the utilization of your resources, monitor the overall progress of your IT projects using colored Gantt charts, and do more to steer your IT projects to success! Purchases and contracts management: Track IT purchases and contracts Automate your supplier interactions and IT purchasing functions with full traceability and visibility, maintain master records for various vendors and track purchases from ordering to receipt and invoicing, reduce delays and cut unnecessary spending, track IT hardware and software contracts to improve compliance, associate assets and get proactively notified of contract expiry. Self service portal: Deflect tickets from your service desk Help users solve repeat incidents using a knowledge base and deflect tickets from your service desk, keep end users informed on ticket progress/approvals through automated notifications or make company-wide announcements of any outage or unplanned maintenance, auto suggest solutions during ticket creation and provide easy templates to create tickets. Service catalog: Showcase your IT services Showcase the offered IT services to your end user and give a new face to your IT. You can customize your workflow of delivering the service request specific to each service category. You can also setup approval process and service level agreements for each service request. CMDB: Get the bigger picture ServiceDesk Plus CMDB ensures effortless management of your entire IT infrastructure. Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision-making. Service level agreement: Ensure timely service delivery Create SLAs and provide quality services on time to your end users. With the intuitive SLA management in ServiceDesk Plus, escalate proactively to four levels of hierarchy to ensure that your SLAs are met. Reports: Derive decisions with the right data Generate over 150+ inbuilt reports, custom reports, query reports and flash reports pertaining to various service desk modules like requests, problems, changes, assets, surveys, contracts, and purchase. Use real time dashboards to accurately reflect health of the service desk, create relevant custom reports and add them to your dashboard and take strategic decisions based on the current trend of your help desk performance! Extensions and integrations: Collaborate easily with other IT systems Enjoy tight integration with software that monitors and manages your networks, applications, desktops, and Active Directory. Get what you always wanted – 360 degree visibility of your IT! .

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Remote Monitoring & Management (RMM) Software (9)

Domotz is a Network Monitoring Software on a mission to provide all services providers, MSPs, integrators and enterprises with an affordable network monitoring software that enables you to work smarter, build customer loyalty and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device. Monitor unlimited network devices for only $21 per network with no long-term commitment and cancel at anytime. All the tools you need: Everything you need for remote network management in one single user friendly dashboard. Our network monitoring software is affordable for a reason; so you can install it on every network rather than having to choose which customers get great network performance. An easy to use, plug & play system. Deploy new networks faster than ever and without hours of complicated training for your technicians. Networks and devices that work means happier customers. Use Domotz to find issues before your customers do! .

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Remote Monitoring & Management (RMM) Software (10)

Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management..

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How to Choose Best Remote Monitoring & Management (RMM) Software?

When choosing a remote monitoring and management software, it is important to evaluate several features, price, and customer support. Some RMM solutions provide free trials, while others charge a subscription fee. It is best to use an RMM solution that is tailored to your needs, but you should be aware that there are limitations. Here are three things to consider when looking for a remote monitoring and management tool. Read on to discover what to look for and how to choose the best.

– The features you need. For instance, many remote monitoring and management software packages include features such as alerts and a web-based console. The best options allow you to monitor and manage any number of devices, including mobile devices. This makes them perfect for businesses that want to monitor everything from employees’ cell phones to their customers’ computers. These features make it easy to implement remote monitoring and management software, and can help you increase your revenue.

– Flexible pricing. Some RMM solutions are priced per technician seat, while others are priced per device. This option is perfect for small teams that have limited resources, because it allows them to install the software quickly without having to purchase a full-blown system. It also makes it possible for smaller teams to adopt larger clients at a cheaper rate. However, the costs of these RMM solutions should still be considered carefully.

– Cost. The cost of remote monitoring and management software varies considerably. Some have advanced features and others aren’t. If you’re on a budget, you may not need these advanced features. Moreover, you’ll want to make sure that the software will not cost more than you can afford. In addition, it is important to check for hidden costs before deciding on a particular product.

– Functionality. A good RMM solution should be able to provide all the features that you need. If you need to monitor network devices remotely, the service should offer advanced remote maintenance and support capabilities. It should also be able to handle the tasks required to manage an unlimited number of devices. Further, the software should be able to integrate with antivirus software. If you need to monitor remote PCs, Auvik may be a better option for you.

While remote monitoring and management software may seem like a good choice for a small business, it is critical to consider the features that are most important to you and your business. Ideally, the software should have the tools that you need to monitor and manage your network. If you need advanced remote maintenance and management, Auvik may be the right option. Its feature set includes antivirus and patch management, extensive automation, and a comprehensive activity log.

Choosing a remote monitoring and management software is an essential part of your business’s overall strategy. The right solution should integrate with your business’s current IT infrastructure. It should also be compatible with your accounting software. If you are using the software in a small business, you should be able to access the system from a mobile device. When looking for an RMM, it is essential to choose one that supports your unique needs and budget.

There are several factors to consider when choosing an RMM software. First, you should consider how much your business can spend on RMM software. If your business is small, you will have a tight budget, and therefore can’t afford a complex solution. Secondly, you need to think about the capabilities of the platform. For example, a remote monitoring tool should have the ability to integrate with your existing business.

Whether you need an RMM solution for your small business or a large enterprise, the software should be flexible and meet your business’s needs. A cloud-based RMM solution should be able to integrate with your existing IT environment. A cloud-based system is better for security and more reliable, but a traditional system should be flexible enough for the average small business. It should also be easy to use and be scalable.

I know you want to use Remote Monitoring & Management (RMM) Software, thus we made this list of best Remote Monitoring & Management (RMM) Software. We also wrote about how to learn Remote Monitoring & Management (RMM) Software and how to install Remote Monitoring & Management (RMM) Software. Recently we wrote for newbie users. Don’t forgot to check latest Remote Monitoring & Management (RMM) statistics of 2022.

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