Verbal communication is a form of communication that uses words for expressing an idea, message, or information. Verbal mediums are used for conveying one’s thoughts, feelings, or any type of other information. Verbal communication can be practiced in two ways- written communication or oral communication.
Verbal communication is more effective than non-verbal communication as it directly conveys the message, thought, or information. It is also obvious and precise to understand. Verbal communication refers to the most common and usual way of communicating with each other. Nonverbal signs like body language are useful in complementing and empowering one’s verbal skills.
What is verbal communication?
Definition: Verbal communication is defined as using written or spoken words for communicating. It is a practice that we perform daily. Effectively conveying your idea or message needs more than just talking, and here, effective verbal communication skills come into play.
The use of words takes place in such type of communication. These words are used to pass or convey one’s thoughts, feelings, message, or information in a written form or oral form.
Verbal communication is sometimes mistaken for the only oral way of communication but there are two ways through which verbal communication is practiced: oral verbal communication and written communication. Let us go through them as well-
2 Ways of Verbal Communication
1. Oral Communication
When verbal communication is done through the mouth, it is called oral communication. It can be done in many ways, including direct conversation, telephonic conversation, speeches, discussions, presentations, etc.
Radio is a smart and widespread way of doing oral communication. This form of verbal communication is more apparent than the written form as it is direct.
2. Written Communication
When verbal communication is done in written form, it is called written communication. In written communication, words are used in writing to convey messages. It can be done by sending letters, SMS, reports, circulars, bulletins, etc.
Newspaper is a smart and widespread way of doing written communication. To convey your message rightly, your words should be clear and concise. The use of correct words and complete words is important in written communication.
Verbal and Nonverbal Communication
If explained in simple words, communication is the act of transferring a piece of information from one place, person, or group of people to another. In this process, three mandatorily present elements are a sender, a receiver, a message.
There are two methods through which communication is done- verbal communication and non-verbal communication. In verbal communications, spoken or written words are used while in non-verbal communication, body language, eye contact, facial expressions, tone of voice, gestures, etc play a key role.
If you want to improve your verbal communication, you can use the right nonverbal communication skills to optimize the impact of your verbal messages.
Let us now go through different types of verbal communications that generally take place-
Types of Verbal Communication
There are majorly 4 types through which verbal communication is done, they are
1. Intrapersonal communication
In this type of communication, one communicates to self. This is a private communication which one does with self. One talks to self and articulates thoughts. Talking or communicating with oneself can help in gaining more confidence and bring more clarity in thoughts.
Talking to self is a very crucial part of building a personality. It is important to know oneself as much as one can; knowing oneself thoroughly can help one do greater things in life. It is essential to know what one will be speaking about.
Speaking to oneself can help make up your mind, form sentences, find suitable words, and think of practical ways to connect to people. Practicing intrapersonal communication can help one gain the trust of their colleagues and friends in the workplace and personal space, respectively.
2. Interpersonal communication
This type of communication is done on a one-one basis. In this type, two individuals communicate with each other. Performing this type of communication is very effective as it helps one to convey thoughts and information directly.
The responses of the individual in front will help you understand if you are being able to put across your points correctly or not. It allows you to know if the person understands you in front. It is also essential to listen and understand the other person too.
Communication is a two-way process. As important as it is to talk, it is important to listen intently too. Therefore, firstly listen, then think and lastly respond appropriately. It is better to take time and feel of your response than to offend the person in front.
3. Small group communication
As in the last type, we have seen that communication takes place between two people. In small group communication, the number of people increases. Now you move from communicating with an individual to a group of individuals.
Small group communication is done for meetings or discussions. Being an active participant in small group meetings is essential if you want everybody to get your message. It is also crucial to give a chance to everybody in the small group.
Don’t interrupt anybody while one is sharing their thoughts. Wait for the speaker to finish and then start talking. It is beneficial to prepare beforehand for small group communication. It is also necessary to be relevant to the topic of discussion or the meeting.
4. Public communication
Public communication is known as public speaking. In this type of verbal communication, one individual addresses a large group of individuals at once. Some examples of public communication are speeches, election campaigns, and presentations.
While performing public communication, it is crucial to remember that the speaker will be communicating with many people at once; therefore, one should be thorough with what they want to convey. Using complicated words and unstructured sentences can make the audience confused about your thoughts and intentions.
It is essential that your speech is easy to understand and conveys your thoughts and intentions. For coming out as a confident public speaker, it is necessary to prepare your address or presentation beforehand.
Characteristics of Effective Verbal Communication
- Languages have their own rules to speak or write
- Concepts are used to communicate
- The message must be understood by both the speaker or sender and the listener or receiver.
- Cultural factors play a huge role in influencing the content of the message that needs to be communicated
- The speaker or the sender’s state of mind influences the content of the message while sharing emotions or feelings
- Completeness in the information along with self-awareness of the content and clearness in speaking are key characteristics of verbal communication
How to improve Verbal Communications Skills?
1. Think before you speak
It is essential to use words and phrases which doesn’t offend the audience or the listener. Therefore, one should think and then speak.
2. Use concise language
Using concise language can help one get their message across better to the audience or the listener. It will also make the speech easy to understand and more effective.
3. Be careful of your tone
At times, while speaking, one isn’t mindful of their speaking tone. This can result in offending the listener or the audience. Hence, it is necessary to watch one’s tone while speaking.
4. Practice active listening
For communication to be successful, it is crucial to perform both- active speaking and active listening. The better listener one is, the more confident one is while speaking.
5. Speak with confidence
The more confident one is with their speech, the better will the listener understand it. The audience or the listener will believe in your remarks if you communicate confidently.
6. Practice your communication
Practice makes a man perfect. It is crucial to practice verbal communication skills to perfect them.
Barriers to Verbal Communications
Some of the barriers that might impede the flow of verbal communications are-
- Physical barriers
- Language differences
- Emotional barriers
- Use of complicated words and technical terms
- Differences in perception and viewpoint
Examples of Verbal Communication Skills at Workplaces
Different types of verbal communication skills are needed in business or workplace such as-
1. Verbal Communication Skills for Leaders or Managers
- Suggesting appropriate course of action to team-members
- Incorporating assertiveness
- Sharing feedback and giving credit to others
- Speaking calmly even in stressful situations
- Training team members and terminating workers
- Using affirmative sounds to showcase understanding
- Utilizing self-disclosure to encourage a sharing culture
2. Verbal Communication Skills with Clients
- Anticipating their concerns and asking for clarification
- Using open-ended questions for stimulating dialogue
- Using communication skills to calm an agitated customer by recognizing and responding to their complaints
- Talking about the benefits of brand’s products and services and converting clients
- Understanding clients’ non-verbal cues and responding verbally clear their doubts
3. Verbal Communication Skills for Team Members
- Using verbal skills to convey messages concisely
- Convincing reluctant group members to share their inputs
- Giving explanations for a difficult situation without getting angry
- Telling others that you need assistance
- Asking probing questions to elicit more detail about specific issues
- Listening to criticism without defensiveness
- Refraining from interrupting others
- Asking for feedback
- Stating your wants, needs, or feelings without criticizing or blaming
Verbal communication is done for a more direct and better conversation. As it uses words to communicate, it is crucial to think before speaking or writing as words can offend people.
It is also important to practice active listening to make verbal communication successful. Verbal communication is an effective and clear way of communication that helps one get their message across better.
What are your thoughts about the importance of effective verbal communications skills in our day-to-day as well as corporate life?
Table of Contents
- What is verbal communication?
- 2 Ways of Verbal Communication
- 1. Oral Communication
- 2. Written Communication
- Verbal and Nonverbal Communication
- Types of Verbal Communication
- 1. Intrapersonal communication
- 2. Interpersonal communication
- 3. Small group communication
- 4. Public communication
- Characteristics of Effective Verbal Communication
- How to improve Verbal Communications Skills?
- 1. Think before you speak
- 2. Use concise language
- 3. Be careful of your tone
- 4. Practice active listening
- 5. Speak with confidence
- 6. Practice your communication
- Barriers to Verbal Communications
- Examples of Verbal Communication Skills at Workplaces
- 1. Verbal Communication Skills for Leaders or Managers
- 2. Verbal Communication Skills with Clients
- 3. Verbal Communication Skills for Team Members
- Communication Ethics – Definition, Importance and Principles
- Group Communication – Definition, Importance and Types
- Downward Communication – Definition, Objectives and Examples
- Grapevine Communication – Definition, Types and Advantages
- Effective Communication – Definition, Types and Barriers
Verbal communication is any communication that uses language to convey meaning. It can include oral communication, such as speaking to another person over the telephone, face-to-face discussions, interviews, debates, presentations and so on. It can also include written communication, such as letters and emails.What are the 4 types of verbal communication? ›
- Intrapersonal Communication. This form of communication is extremely private and restricted to ourselves. ...
- Interpersonal Communication. This form of communication takes place between two individuals and is thus a one-on-one conversation. ...
- Small Group Communication. ...
- Public Communication.
- Advising others regarding an appropriate course of action.
- Conveying feedback in a constructive manner emphasizing specific, changeable behaviors.
- Disciplining employees in a direct and respectful manner.
- Giving credit to others.
- Recognizing and countering objections.
- Using appropriate pitch and volume.
- Listening skills.
- Being clear and concise.
- Using humor.
- Being polite.
- Asking questions.
Verbal Example: Running toward the finish line, Kelly smiled and threw her hands into the air. (Running is the present participle, and running toward the finish line is the participial phrase. The participial phrase modifies Kelly.)Why is verbal communication examples? ›
Examples of verbal communication are a conversation, a speech or presentation and having a phone call with someone. Verbal communication is the alternative to non-verbal communication whereby messages are conveyed silently, either written, in symbols or through body language.What are the 6 types of verbal communication? ›
The entire gamut of the various types of communication channels and expressions we enjoy is outlined in this chart. As you can see, there are at least 6 distinct types of communication: non-verbal, verbal-oral-face-to-face, verbal-oral-distance, verbal-written, formal and informal types of communication.What are the 3 main types of verbal communication? ›
- Interpersonal. One-to-one communication takes place when individuals exchange information, such as ideas or opinions, in words. ...
- Intrapersonal. Intrapersonal communication is communication that occurs internally. ...
- Small group communication. ...
- Public communication.
- Variety in Communication: Choose Wisely. We are lucky as humans to have a whole host of communication types available for us at our fingertips. ...
- Interpersonal Communication. ...
- Verbal Communication. ...
- Nonverbal Communication. ...
- Written Communication. ...
- Visual Communication. ...
The method of verbal communication can also be classified into different types and they are: Intrapersonal communication. Interpersonal communication. Small group communication.
- Facial expressions. The human face is extremely expressive, able to convey countless emotions without saying a word. ...
- Body movement and posture. ...
- Gestures. ...
- Eye contact. ...
- Touch. ...
- Space. ...
- Voice. ...
- Pay attention to inconsistencies.
- staff meetings, business meetings and other face-to-face meetings.
- personal discussions.
- telephone calls.
- informal conversation.
- public presentations such as speeches, lectures and conferences.
- teleconferences or videoconferences.
- Active listening.
- Asking for clarification.
- Asking open-ended questions to gain insights.
- Recognizing and responding to nonverbal cues.
- Speaking clearly and concisely.
- Using humor to engage audiences.
Verbal simply means, "having to do with words." If you hit someone that's a physically assault, but if you say nasty things to him, it's a verbal assault. Sometimes we use verbal to mean "spoken instead of written," usually to talk about agreements we've made.Whats is verbal communication? ›
In the literal sense, verbal communication is oral communication with words that you or others speak out loud. On the other hand, nonverbal communication is about what's not said out loud: gestures, facial expressions, and body language.What are examples of verbal messages? ›
Verbal messages are a form of communication that use words and sound to convey meaning. Examples include in-person conversations, phone calls, emails, videos, podcasts, and more.What is verbal communication give an example class 9? ›
Verbal communication is the use of sound and words to express yourself , especially in contrast to using gestures or mannerism (non - verbal communication). An example of verbal communication is saying "No" when someone asks you to do something you don't want to do. Oral communication is really just talking to others.What is verbal communication name its type? ›
Verbal communication is said to be something which is represented through words or any other communicating medium. It is generally of two types- verbal and written communication. Verbal communication includes activities like telling, singing or question, and answering.What are the types of communication PDF? ›
These are, the formal types of communication, informal types of communication, oral communication (face-to-face), oral communication (distance), written communication, non-verbal type of communication, grapevine communication, feedback communication, visual communication and active listening.What are 2 types of communication? ›
Communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person to understand their meaning; (2) written communication, in which you read their meaning; and (3) nonverbal communication, in which you observe a person and infer meaning.
A great deal of communication happens through nonverbal cues such as body language, facial expressions and eye contact. When you're listening to someone, you should be paying attention to what they're saying as well as their nonverbal language.What are the 7 functions of communication and examples? ›
- Requesting for items/activities. This form of the communication is designed to get a desired item or action. ...
- Refusing or rejecting items/activities. ...
- Requesting attention. ...
- Labeling and Describing. ...
- Commenting. ...
- Asking and Answering Questions. ...
- Expressing Feelings. ...
- Engaging in Social Routines.
Your posture, facial expressions, and eye contact are examples of nonverbal communication methods. We all use these cues in daily conversation, even involuntarily.What are the 2 types of non-verbal? ›
Nonverbal communication can be categorized into eight types: space, time, physical characteristics, body movements, touch, paralanguage, artifacts, and environment.What are the 4 types of non-verbal? ›
These nonverbal communication types are facial expressions, gestures, paralinguistics (such as loudness or tone of voice), body language, proxemics or personal space, eye gaze, haptics (touch), appearance, and artifacts.Why is verbal communication important? ›
We use verbal communication to define reality, organize, think, and shape attitudes. Verbal communication helps us define reality. We use verbal communication to define everything from ideas, emotions, experiences, thoughts, objects, and people (Blumer, 1969).What are the top 10 most used form of communication? ›
- Face-to-face verbal communication. Face-to-face conversation can be carried on when speaking to any member personally while present in the same place.
- Emails. ...
- Telephones. ...
- Written reports. ...
- Group meetings. ...
- Announcements. ...
- Texting. ...
Verbal communication is about language, both written and spoken. In general, verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body language, gestures, and silence.What are three verbal communication? ›
Effective speaking involves three main areas: the words you choose, how you say them, and how you reinforce them with other non-verbal communication. All these affect the transmission of your message, and how it is received and understood by your audience.What is verbal called? ›
In traditional grammar, a verbal is a word derived from a verb that functions in a sentence as a noun or modifier rather than as a verb. Verbals include infinitives, gerunds (also known as -ing forms), and participles (also known as -ing forms and -en forms). A word group based on a verbal is called a verbal phrase.
Verbal communication helps us think.
Without verbal communication, we would not function as thinking beings. The ability most often used to distinguish humans from other animals is our ability to reason and communicate. With language, we are able to reflect on the past, consider the present, and ponder the future.
- Confirmation Messages.
- Information Messages.
- Warning Messages.
- Error Messages.
- System Messages.